Category: Property Managers & Owners

Photos

Dear Fair Housing Lady: Keeping Photos on File

| April 28, 2014 | 0 Comments

Dear Fair Housing Lady, A few years back, when asking for government issued identification when the prospect was applying to rent, we would also take a photo copy for the resident file. This was a great tool for when someone wanted to have their key when they became locked out (it’s usually a lock out […]

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Dear Fair Housing Lady: Bad Seed

| April 25, 2014 | 0 Comments

Dear Fair Housing Lady, We are not an A+ apartment community, but we pride ourselves on our A+ customer service for our residents. We have some of the best maintenance people ever, and they do a great job of keeping on top of service requests. Those requests are taken care of as quickly as possible […]

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Dear Fair Housing Lady: Toilet Troubles

| April 16, 2014 | 0 Comments

Dear Fair Housing Lady, I attended your class today,and was very impressed with your information. My question is in reference to a clogged up toilet full of feces, when a resident calls a work order in complaining of a clogged toilet and it is either full of feces and or flowing on the floor, is […]

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